Terms & Privacy

 

Terms and Privacy

Irene D Baker is the owner and Director of Inzpire Pty Ltd .The Irene D Baker website is owned and operated by Inzpire Pty Ltd and is hosted on a server in the State of Queensland. The use of the website and any material or information contained in the website is governed by the law of the State of Queensland, Australia. By browsing and using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Inzpire's relationship with you in relation to this website.

The term ‘Inzpire' or ‘us' or ‘we' refers to the owner of the website whose registered office is PO Box 92 Highfields Queensland, Australia 4352. Our business registration number is BN21092310 in the State of Queensland, Australia. The term ‘you' refers to the user or viewer of our website.

Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia and its States and Territories.

Privacy Policy

Inzpire Pty Ltd considers the protection of privacy to be vital. We endeavour to consistently maintain the security of our website for all visitors and users. This policy outlines how Inzpire collects and uses personal information.

Your consent

By using our site, you consent to our privacy policy.

What information do we collect?

We collect personal information from you when you register on our site, subscribe to our e-newsletter, purchase an item from us, register for a Program, respond to a survey or fill out a form. The information we collect includes:

  • name and email address for subscribing to our e-newsletter;
  • name and contact details for registering for a Program and accessing a secure zone for training materials; and
  • name, email address, contact details and message for assisting you with an enquiry.

To help improve the service we provide through our website, certain information is collected from your browser to this website. This information is collected as statistical information and includes: IP address; browser type; language; and access times. This website also uses cookies (explained below) to track pages visited and information accessed within our website. This information is for statistical reference and site analysis only.

What is a cookie?

A cookie is a small data file that may write to your hard disk when visiting a site. The cookie primarily contains a USER ID that aids in tracking. Cookies can also retain information that you supply to the website. This information assists in maintaining the continuity of your browsing session and access to full use of the website.Cookies cannot read data from your hard disk or from other cookie files. They can be disabled via your browser; however this may limit your access to all functionalities of a website.

What do we use your information for?

Some functionalities of the website will ask for the voluntary supply of personal information.Any of the necessary information we collect from you may be used in one or more of the following ways.

  • To personalise your experience on the site.
  • To improve our website based on information and feedback we receive from you.
  • To send you information and emails regarding your registration into a Program, course materials and a follow-up survey.

Access to and Right to Rectification of Personal Information

We take all reasonable steps to ensure your personal details are up to date, correct, and complete. At any time, you have the right to:

  • Review the personal information you have supplied us.
  • Request that your personal information may not be used to contact you.
  • Request that your personal information be removed from any solicited list used by us.
  • Request that your personal information be deleted from our records.
  • To opt out of being contacted by us.

To access, update or remove information we hold about you, contact us directly via phone, email or enquiry form.

Do we disclose any information to outside parties?

Inzpire does not collect information for direct marketing purposes, except where you have given permission by subscribing to our e-newsletter and where the express purpose is our own communication with you. You can opt out at any time by clicking ‘unsubscribe’ on the e-newsletter that you receive.

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information, except to trusted third parties who assist us in operating our website, conducing our business or servicing you, provided those parties agree to keep this information confidential. We may also release your information:

  • in the event of an investigation by law enforcement: or
  • to enforce our site policies or protect ours or others rights, property, or safety; or
  • where we believe we are required to collect and produce documentation relevant to fulfil obligations to third parties; including statutory organisations under local law.

Protection of cardholder data

This website is protected by industry best-practice encryption and security including an SSL certificate.This site uses [name of gateway], a payment gateway to securely process your online transaction. Credit card information is collected and processed by [name of gateway]. This information is not stored, collected or accessible by Inzpire.Please see [name of payment gateway] for details of their privacy and security policies.

Inzpire collects information only to process your payment and as a record of your purchase. If you have elected to sign in or register as a member of our secure database, we may auto-populate the webform with details that you have provided to us. Information collected from you is only used to process your payment unless you have elected to receive another service from the site, for example subscribing to the e-newsletter or signing up to a Program.

The following information is collected and stored by Inzpire.

  • Customer Name
  • Email address
  • Company
  • Billing address (Street/PO Box, city, state, postcode and country)
  • Shipping address (Street, city, state, postcode and country)
  • Phone number (work/home)
  • Order details (e.g. item, quantity) for the purpose of fulfilling your order.

Security

The Irene D Baker website under Inzpire Pty Ltd uses Adobe Business Catalyst to deliver, store and maintain our website and content. We puts in place all reasonable measures to protect personal information from loss, prohibited access, misuse, alteration, destruction or unauthorised disclosure.We accept no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

Terms and Conditions for Purchases

Payment Information

Customers of the Irene D Baker website may purchase goods and services from our online store.

CurrencyAll prices stated on the current website are in Australian Dollars (AUD) and all orders are processed in Australian Dollars (AUD).For orders delivered within Australia all prices include GST (Goods and Services Tax), at the rate of 10%.For orders to be delivered outside Australia GST is not payable and will be deducted as you complete your order if applicable.Your bank may charge you a fee to transact in AUD, please refer to your bank terms and conditions for further information.Prices are subject to change without notice.

Shipping

Prices do not include shipping where applicable, which is charged according to delivery location.Australia Post, FEDEX, USPS, DHL, UPS may be used to calculate shipping and postage rates.If one of the above parcel services are not used, a third-party freight service may be used to determine delivery costs.

Pricing and Availability of Items

Prices shown on the website apply to goods and services purchased online and are in Australian Dollars (AUD). During special promotions prices may be discounted and this will be indicated on the website. Prices are subject to change without notice. Where an item is temporarily unavailable, this will be indicated on the website. For orders delivered within Australia all prices include GST (Goods and Services Tax), at the rate of 10%.

Payment Options

We accept Visa and MasterCard credit cards only for Internet orders. Credit cards are handled by our secure server and charged the business day the order is filled.Money Orders and Bank Cheques will be accepted however orders will not be processed until funds are cleared.Personal cheques are not accepted unless by prior arrangement.

Delivery

Delivery times will vary according to the destination and Australia Post guidelines and cannot be guaranteed by us, but generally will be delivered within 7 working days. We will advise you by email if there are unforeseen delays in supplying your order.Where ever possible, electronic downloads of information will be provided at the time of the transaction or where this is not possible, via an email sent within 24 hours of the transaction taking place.Inzpire is not able to accept orders from Nigeria, or any other country where shipping cannot be guaranteed.

Returns & Refund Policy

Inzpire Pty Ltd is committed to providing excellent customer service and wants to ensure that customers are completely satisfied with their purchase of products. This policy is based on requirements under Australian Consumer Law.

Purchase of a Program

We are not required to provide a refund or replacement if you change your mind about the Program you enrolled in.However, you can request a transfer to an alternate course at equal value, provided this request is made 10 days or more prior to the commencement of the Program.

Cancellations must be made in writing more than 10 working days prior to the Program commencement date for a full refund.Notification of a cancellation 10 working days or less before the Program commencement date will not be eligible for a refund or a transfer to another Program.We do not accept responsibility for changes to work commitments or personal circumstances within this 10 day working day period.If a participant fails to attend a Program, fees will not be refunded or allocated to another Program.

Purchase of Products

We are not required to provide a refund or replacement if you change your mind about a product you have purchased.But you can choose a refund or exchange on a product if the item has a major problem.This is when the item:

  • Has a problem that would have stopped someone from buying the item if they had known about it.
  • Is unsafe.
  • Is significantly different from the sample or description.
  • Doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

If the problem is not major, we will repair or replace the item within a reasonable time.If the item cannot be repaired or replaced in a reasonable time, we will provide a refund.Where payment has been made in full, your refund will be supplied either by cheque or direct deposit into your bank account.

Please keep proof of your purchase – e.g. your receipt.

Returns for Downloaded files

1. Where a downloaded file or audio file has been purchased and is damaged or faulty when your received it, we will replace the item with an undamaged one.

2. Please contact us via our Contact Form and request a Returns Form, then e-mail the Form to us and attach the faulty downloaded file.

3. A replacement item will be forwarded to you at no cost to you, on receipt of the returned goods.

4. We request that you delete the faulty file from your computer once it has been returned.

Cancelling an Order

Orders which are taken online with an instant download of file are not able to be cancelled as the transaction occurs immediately the order is placed.Orders which are to be mailed out must be cancelled no more than 24 hours after placement in order to avoid paying the cost of the product by calling +61 (if outside Australia) 7 4696 8492.

Timely Return of Goods

If the goods are not returned within 30 days of purchase, customers have the option of choosing between a part refund, repair and replacement of goods, but not a full refund.

Returning Overseas Orders

If you have purchased a product from us and you live outside of Australia, the process for requesting a refund is the same as noted above; however the cost of returning the goods to Australia including packaging and postage, will be your responsibility.

Terms of Use

Disclaimer Notice

The information contained in this website is for general information purposes only.We monitor the quality of the information available on this website and updates the information regularly. However, we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency, suitability or completeness of any material contained on this website or on any linked site.

We recommend that users exercise their own skill and care with respect to their use of this website and that users carefully evaluate the accuracy, currency, completeness, suitability and relevance of the material on the website for their purposes. This website is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements and we shall not be liable for your choices.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Copyright

© Irene D. Baker (2017)

This website contains material which is owned by or licensed to Irene D. Baker. This material includes, but is not limited to, the design, layout, look, appearance, content and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.Except as permitted by the Copyright Act 1968, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of Irene D. Baker.

We may change these terms of use from time to time. Check before re-using any content from this website.

Links to external websites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. We have no responsibility for the content of the linked website(s).

Access for people with a disability

The Inzpire website complies with standards for people with disabilities set by the World Wide Web Consortium (W3C). If you find there is content that you require and it is in a format that you cannot access, please contact us.

Website Downtime

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.